Privacy Policy
Howard’s Appliance Repair
111 N Baldwin Park Blvd, Bassett, CA 91746
Phone: 844-467-3797
Effective Date: December 16, 2025
1. Introduction
Howard’s Appliance Repair (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our appliance repair services. Please read this policy carefully to understand our practices regarding your personal information.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, email address, phone number, and other contact details you provide when scheduling service or contacting us.
- Service Information: Details about your appliances, service history, and repair needs.
- Payment Information: Credit card numbers, billing address, and other payment details necessary to process transactions.
- Website Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and other technical information collected through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Schedule and provide appliance repair services
- Process payments and send invoices
- Communicate with you about appointments, service updates, and follow-ups
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send promotional materials and special offers (with your consent)
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third parties who assist us in operating our business, such as payment processors and scheduling software providers.
- Legal Requirements: When required by law, court order, or government regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of business assets.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request information about how your data is used
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion of personal information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Howard’s Appliance Repair
111 N Baldwin Park Blvd, Bassett, CA 91746
Phone: 844-467-3797
Hours: Mon–Fri: 8:00 AM – 8:00 PM | Sat–Sun: 9:00 AM – 4:00 PM